While the visitor card costs £3 versus the £5 deposit for the regular card, the regular card's deposit is refundable. Find out how to get a refund for the credit on your Visitor Oyster card or Oyster card once you leave London (and don't plan to return!). There are three ways for you to obtain a refund on a Visitor Oyster card: Refunds at Tube station ticket machines. Note that there is a specific option for a Visitor Oyster card. Your Visitor Oyster card will be cancelled when we process this refund. Oyster & Visitor Oyster card differences - key facts. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. The £5.00 cost of the card is not refundable. Here is the reply from TFL. The value of your dormant TfL Oyster card is made up of two parts: The balance and the deposit.. Please note that if you only have pay as you go credit on your Oyster card and get a refund, you won't be able to use your Oyster card again. %%EOF Refunds at Tube station ticket machines. If you’re travelling with children aged 11-15, you need to get the Visitor Oyster card and when you arrive in London, you can add a Young Visitor discount to your Visitor Oyster card. The second is a visitor Oyster. newsagent). Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. These cards can only be purchased upon arrival, from Oyster Ticket Shops, Visitor Centers and most London Tube and rail stations. Contactless Payment Card This is great for those of you feel stressed out about the idea of buying an Oyster Card while in London, and therefore would prefer to just have it sorted prior to arrival. Oyster card types. Older cards might have a lower deposit. 7493460. You can also get a refund at most Visitor Centres. Use a Tube station ticket machine for balances up to £10 3. The credit on the Visitor Oyster card never expires. The Oyster card is a payment method for public transport in London (and certain areas around it) in the United Kingdom. This is the same as a normal Oyster, but you pay a small fee (£3) to buy it instead of a deposit (£5) on a regular Oyster. Your card will not be returned to you if you send it by post. Given this policy, it may be more cost effective for some visitors to obtain their refund at their London departure station and pay cash for a train ticket, depending on the amount of the unused cash balance on the Oyster Card,. 124 0 obj <>/Filter/FlateDecode/ID[<3E84893BC2EA594C977068F123596EA6><13FD1F6409A50C479BC23735720BBEE3>]/Index[106 42]/Info 105 0 R/Length 92/Prev 71370/Root 107 0 R/Size 148/Type/XRef/W[1 2 1]>>stream Official online shop for Oyster card. Send your card and a covering letter explaining why you are returning it to: TfL Customer Services To get a refund on any unused credit, you can: 1. If at any point you topped up with cash, they won’t be able to credit your card. The reason I started this thread is because of the confusion caused by the sign that they put up at Euston underground station saying that "proof of residence is required" to get a refund, and also the confusion caused by the email I received from TFL when I queried this which says you can only get a refund by posting the Oyster card to them. Request an Oyster Card Refund at Tube Stations. Here is the reply from TFL. Here's how: Online. endstream endobj startxref Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. Make the most of your visit You only need to show your Visitor Oyster card to benefit from If you no longer need an Oyster card, you can get a refund of both the deposit and any remaining pay-as-you-go credit. If you, your friends, or your family are not able to visit London again, you can receive a refund on your Visitor Oyster card credit. They are the "regular" blue Oyster cards, not Visitor Cards. A cheque will be sent to you in GBP (£) for the unused amount. London & Partners is the official promotional agency for London. If your children are 11 years old or older, you will need to buy a Visitor Oyster card, Oyster card or Travelcard ticket for each child. They cost £5 (refundable at the end of your trip) and can be loaded with any amount of pay-as-you-go credit. As your Visitor Oyster card never expires, we recommend that you keep your card for future return visits to London, or lend it to family and friends to use when they come to London. 0 We can give you a web account credit which you can use when you next top up or buy a Travelcard using your Oyster online account" An "0343" number from overseas might also eat into any net refund. The Visitor Oyster Card can be purchased in advance and mailed to you anywhere in the world. A standard Oyster card is a blue credit-card-sized stored-value contact-less smart-card. Given this policy, it may be more cost effective for some visitors to obtain their refund at their London departure station and pay cash for a train ticket, depending on the amount of the unused cash balance on the Oyster Card,. You can see the refunded amount due on the screen before finalising your … For long-term visitors, a regular Oyster card could be the more cost-effective option. If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing tflenquiries@visitbritainshop.com. Refunds are paid back in cash dispensed from the ticket machine. Unused credit on your Visitor Oyster card. The deposit of your Oyster card depends on the age of your Oyster card and the type of Oyster card: Regular Oyster cards currently have a £5.00 deposit. No point in getting a Visitor Oyster card. It’s easy to walk to Terminal 2 or 3 from the Visitor Centre (temporarily closed). A refund for any remaining credit of up to £10.00 can be obtained from any Tube station ticket machine however the card will be cancelled and you won’t be able to use it again for future travel. What to do when you want Oyster card refund?1. For Visitor Oyster cards you pay an activation fee (£5 in 2020) which is non-refundable. Unlike Visitor Oyster cards, this option can also be loaded with multi-day travel cards … You can also get a refund at a Visitor Centre (except Gatwick). Visitor Oyster cards you pay an activation fee (£5 in 2020) which is non-refundable. You can get a refund of up to £10 pay as you go credit at most Tube station ticket machines. This is the same as a normal Oyster, but you pay a small fee (£3) to buy it instead of a deposit (£5) on a regular Oyster. To do so, you should: Touch the yellow card reader with your Oyster card; Choose Oyster refund; Follow the instructions; The machine will dispense your refund in cash SE10 0ES England. Oyster & Visitor Oyster card differences - the key facts. Touch Oyster card on the yellow reader2. You can see the refunded amount due on the screen before finalising your request. You can get a Young Adult discount (half adult rate) added to a Visitor Oyster card or Oyster card at Heathrow Airport Terminals stations, zone 1 Tube stations and TfL Visitor and Travel Information Centres . Once you request the refund, your Visitor Oyster card cannot be used anymore. Note: no refunds at the North Terminal or the Visitor Centre (probably not going to make anyone very pleased) The visitor card is specifically designed for tourists. We can refund up to £50 back to your Oyster card as pay as you go credit; Web account credit. Take your card to a Visitor Centre 2. On a Visitor Oyster, the refund would be just less than £10 even though you paid the same extra £5. There are three ways for you to obtain a refund on a Visitor Oyster card: Refunds at Tube station ticket machines. Post your card to Transport for London . Visitor Oyster Card. In other words, if you have just less than £10 on a regular Oyster your refund at the ticket machine would be just less than £15 and the card would then never work again. h�b```�ֳ ��ea�x�ѐ�a����E30*3�3���b�iõC6�����T5l0p|j�=hy0�����0H9� �fl Rl�"o Œ� �R 147 0 obj <>stream In case you have any deposit or less than ₤10 of your pay-as-you-go credit on your Oyster card, you can get a refund at any tube station. Please check the balance on your card at a Tube station or Oyster Ticket Stop before you leave London as you cannot do this from home. endstream endobj 107 0 obj <. You can do this at most Tube stations, visitor centres and the Victoria National Rail station ticket office. Oyster fares and caps are the same whether you use a standard Oyster or a Visitor Oyster, a common misconception. ... the Visitor Oyster card can also be used on the Emirates Airline and Thames Clipper river services. I recommend all visitors simply get an Oyster Card when they arrive in London and save yourself the excess money. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. If a card runs out of credit, it is easy to top it up at any Tube, DLR, London Overground, TfL Rail and most National Rail stations, Oyster Ticket Stops and Visitor Centres. You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines. (Bear in mind your Oyster card will be stopped when you request a refund of the deposit, and you won't be able to use it again.) You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines. 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